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by A. Oade : Managing Challenging Clients: Building Effective Relationships with Difficult Customers

ISBN : #1349315583 | Date : 2016-01-29

Description :

PDF-6fe9d | Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you’ll lose business or take a reputational hit if you don’t do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships…. Managing Challenging Clients: Building Effective Relationships with Difficult Customers


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by E. Boyd : The Future of Pricing: How Airline Ticket Pricing Has Inspired a Revolution

ISBN : #0230600190 | Date : 2007-11-07

Description :

PDF-560d4 | A story about science, technology, and people, The Future of Pricing provides an inside look at how airlines price tickets and how practices developed in the airline industry are now revolutionizing the world of pricing. This book is written for business professionals and students wanting to better understand the rapid growth of scientific pricing…. The Future of Pricing: How Airline Ticket Pricing Has Inspired a Revolution


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Marktorientiertes Management in Wachstumsunternehmen (Entrepreneurship) (German Edition) PDF




by Susanne Christine Claas : Marktorientiertes Management in Wachstumsunternehmen (Entrepreneurship) (German Edition)

ISBN : #3835004549 | Date : 2006-07-26

Description :

PDF-855f3 | Susanne Claas analysiert, wie in Wachstumsunternehmen die Marktorientierung sichergestellt werden kann, und zeigt, dass ein starker Zusammenhang zwischen der Gestaltung des Managements und dem marktorientierten Verhalten von Wachstumsunternehmen besteht. Als besonders wichtige positive Einflussfaktoren erweisen sich die Aufnahme marktbezogener Inhalte in die Planung, die Betonung der Marktorientie… Marktorientiertes Management in Wachstumsunternehmen (Entrepreneurship) (German Edition)


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by Ilan Oshri : The Handbook of Global Outsourcing and Offshoring 3rd edition

ISBN : #1137437421 | Date : 2015-01-23

Description :

PDF-2536e | Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.         … The Handbook of Global Outsourcing and Offshoring 3rd edition


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Business Project Management and Marketing: Mastering Business Markets (Springer Texts in Business and Economics) PDF




: Business Project Management and Marketing: Mastering Business Markets (Springer Texts in Business and Economics)

ISBN : #3662485060 | Date : 2016-01-09

Description :

PDF-26c9b | Marketing and implementing large-volume orders and major projects calls for specific types of expertise. This textbook deals with all of the management tasks involved: order management, inquiry evaluation and proposal preparation, pricing and revenue planning, order financing and financial engineering, contract management, negotiation management, project management, and finally project cooperation… Business Project Management and Marketing: Mastering Business Markets (Springer Texts in Business and Economics)


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Mobile Marketing: Eine experimentelle Studie über den Einfluss von mobilen Verkaufsfördermaßnahmen auf die Einstellungsbildung und die … Marketingmanagement) (German Edition) PDF




by Katharina Lange : Mobile Marketing: Eine experimentelle Studie über den Einfluss von mobilen Verkaufsfördermaßnahmen auf die Einstellungsbildung und die … Marketingmanagement) (German Edition)

ISBN : #3631730667 | Date : 2017-08-31

Description :

PDF-a3b4b | Anhand unterschiedlicher Produktkategorien untersucht diese experimentelle Studie den wachsenden M-Commerce-Markt. Die Autorin führt aus, wie der mobile Kommunikationskanal für Unternehmen eine Vielzahl einzigartiger Eigenschaften bietet. Im Mittelpunkt des Interesses steht dabei, welchen Einfluss Mobile Marketing auf die Einstellungsbildung hat und wie mobile Verkaufsfördermaßnahmen die Kaufe… Mobile Marketing: Eine experimentelle Studie über den Einfluss von mobilen Verkaufsfördermaßnahmen auf die Einstellungsbildung und die … Marketingmanagement) (German Edition)


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Information Technology Transactions Communication Technologies PDF 39a720f5e

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Advances in Services Science and Services Information Technology (Set) (Wit Transactions on Information and Communication Technologies) PDF




by B. Liu : Advances in Services Science and Services Information Technology (Set) (Wit Transactions on Information and Communication Technologies)

ISBN : #1845648676 | Date : 2014-02-20

Description :

PDF-55af1 | The proceedings of the 2013 International Conference on Services Science and Services Information Technology (SSSIT 2013) held in Wuhan, China. As the twenty first century unfolds, services are becoming the bulk of economic activity and by far the fastest growing aspect of the world’s advanced economies. It is now time to accordingly update our research focus to reflect this shift in economic acti… Advances in Services Science and Services Information Technology (Set) (Wit Transactions on Information and Communication Technologies)


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Electronic Commerce and Web Technologies: First International Conference, EC-Web 2000 London, UK, September 4-6, 2000 Proceedings (Lecture Notes in Computer Science) PDF




: Electronic Commerce and Web Technologies: First International Conference, EC-Web 2000 London, UK, September 4-6, 2000 Proceedings (Lecture Notes in Computer Science)

ISBN : #3540679812 | Date : 2000-10-02

Description :

PDF-936cb | This volume includes the papers accepted for the First International Conference on Electronic Commerce and Web Technologies, which was held in Greenwich, UK, on September 4-6, 2000. The conference is the first of a series of planned conferences on these topics with the goal to bring together researchers from academia, practitioners and commercial developers from industry, and users to assess curre… Electronic Commerce and Web Technologies: First International Conference, EC-Web 2000 London, UK, September 4-6, 2000 Proceedings (Lecture Notes in Computer Science)


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by Interbrand : The Brand Glossary

ISBN : #1403998094 | Date : 2006-09-19

Description :

PDF-dbb50 | Branding is a vital management function, yet brand language is varied, misunderstood and often abused. With this book, Interbrand, the leading brand strategy and design consultancy, sets out to demystify, educate, inform and entertain. Much more than a glossary, this book is an invaluable companion for all those creating and managing brands…. The Brand Glossary


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Architectures for E-Business Systems: Building the Foundation for Tomorrow’s Success PDF




: Architectures for E-Business Systems: Building the Foundation for Tomorrow’s Success

ISBN : #0849311616 | Date : 2001-10-30

Description :

PDF-35a2b | As dot.com companies grapple with rigid market conditions and we keep hearing how the big technology players are being punished on Wall Street, it becomes easy to think of the Internet as a fad. The Internet frenzy may have subsided, but interest in the Internet as a business and marketing tool is still strong. It will continue to impact organizations and create opportunities. Sooner or later ever… Architectures for E-Business Systems: Building the Foundation for Tomorrow’s Success


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Outsourcing Pharmaceutical Industry Conceptualization Implementation PDF 7850c9982

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Outsourcing of R&D in the Pharmaceutical Industry: From Conceptualization to Implementation of the Strategic Sourcing Process PDF




by Bianca Piachaud : Outsourcing of R&D in the Pharmaceutical Industry: From Conceptualization to Implementation of the Strategic Sourcing Process

ISBN : #140393729X | Date : 2004-09-30

Description :

PDF-51170 | This book examines the strategic aspects of outsourcing in relation to the firm. It provides a holistic view of the outsourcing process, starting with conceptualisation, through to implementation and management of the process. Although the book is based on a case study of the pharmaceutical industry, the general principles derived from the Strategic Sourcing Model are generic in nature and the mod… Outsourcing of R&D in the Pharmaceutical Industry: From Conceptualization to Implementation of the Strategic Sourcing Process


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Market Entry in China: Case Studies on Strategy, Marketing, and Branding (Management for Professionals) PDF




: Market Entry in China: Case Studies on Strategy, Marketing, and Branding (Management for Professionals)

ISBN : #3319291386 | Date : 2016-05-14

Description :

PDF-8319e | This book compiles brand new case studies on the intricacies and market entry strategies of different companies in China. The sheer speed and scope of China’s growth makes it unique and investment opportunities are very attractive. Despite the potential, many western companies fail in their market entry strategies. This book traces the major sources of failure and uses cases to illustrate how fi… Market Entry in China: Case Studies on Strategy, Marketing, and Branding (Management for Professionals)


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Latin American and Caribbean Perspectives on the Development of Public Relations: Other Voices (National Perspectives on the Development of Public Relations) PDF




: Latin American and Caribbean Perspectives on the Development of Public Relations: Other Voices (National Perspectives on the Development of Public Relations)

ISBN : #1137404302 | Date : 2014-12-10

Description :

PDF-69849 | The National Perspectives on the Development of Public Relations: Other Voices series is the first to offer an authentic world-wide view of the history of public relations. It will feature six books, five of which will cover continental and regional groups. This book in the series focuses on Latin America and the Caribbean…. Latin American and Caribbean Perspectives on the Development of Public Relations: Other Voices (National Perspectives on the Development of Public Relations)


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by John Saunders, Nigel F. Piercy and Brigitte Nicoulaud Graham Hooley : Marketing Strategy and Competitive Positioning

ISBN : # | Date : 2008

Description :

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by George Moschis : Gerontographics: Life-Stage Segmentation for Marketing Strategy Development

ISBN : #1567200621 | Date : 1996-08-23

Description :

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